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Knowledge Base

How To Change Your Billing Cycle

Introduction

You can change your billing cycle at any time to take advantage of longer-term discounts. Switching to a longer cycle reduces your monthly cost, and any unused time on your current cycle is credited automatically.

Available Billing Cycles

Cycle Discount Description
Monthly No discount Pay month-to-month
3 Months 10% off Billed every 3 months
6 Months 15% off Billed every 6 months
12 Months 20% off Billed annually

How to Change Your Billing Cycle

  1. Log in to the Falix Client Area.
  2. Navigate to the Billing Dashboard.
  3. Find the server you want to change and click the Change Cycle button.
  4. A modal will appear with the four cycle options. Select your preferred cycle.
  5. The system will calculate a preview showing:
    • Credit from current cycle — the unused portion of your current billing period (shown in green)
    • New cycle cost — the total price for the new cycle with discount applied
    • Amount due — the difference you need to pay, or a credit applied to your account
  6. Click Confirm Change to proceed.

How Pricing Works

  • When switching to a longer cycle (e.g. monthly to annual), you receive a pro-rata credit for the unused days on your current cycle. This credit is subtracted from the cost of the new cycle.

    Example:

    • Current plan: $6.00/month, 20 days remaining
    • Switching to: 12-month cycle (20% discount)
    • Credit from current cycle: ~$4.00
    • New 12-month cost: $57.60 ($4.80/month after discount)
    • Amount due: $53.60

    If the amount due is greater than $0, payment will be processed through your current payment method. If you have account credits, they will be applied first.

  • When switching to a shorter cycle (e.g. annual to monthly), the unused portion of your current cycle is credited to your account balance.

    Example:

    • Current plan: 12-month cycle, 8 months remaining
    • Switching to: monthly cycle
    • Credit from unused months applied to your account
    • New monthly charge starts at the next billing date

    Downgrade credits are applied to your account balance and will be used automatically on future charges.

After Changing Your Cycle

  • Your new billing cycle takes effect immediately
  • Your next billing date is recalculated based on the new cycle length
  • Your server resources remain unchanged — only the billing period and price change
  • The discount is applied to every renewal going forward

Billing cycle changes are not available for hourly servers.